Cloud & VPS
servers you can actually manage.
Patolink provides virtual private servers and cloud infrastructure through Cloud EA.
Services / Cloud & VPS
-
check_circle
Published Linux matrix
Starter, Growth, Pro, Enterprise, Apex, and Custom — vCPU, RAM, SSD, and a monthly KES price you can read before a spreadsheet.
-
check_circle
Included on published plans
24/7 monitoring, daily backups, and free migration support. The SLA target is 99.9% monthly availability.
-
check_circle
Images today
Ubuntu 24.04 LTS and Debian 12. Additional images are published when we add them to the catalogue.
-
check_circle
Pay, then credentials
You select a plan, pay the invoice, and the instance is provisioned. You see the plan and the credentials — not the infrastructure behind them.
What this service is
Cloud & VPS is the Patolink service line for virtual private servers and cloud infrastructure delivered through Cloud EA. Customers choose a plan by the resources they need: vCPU, RAM, storage, operating system, IP addresses, bandwidth, backup, and billing cycle.
The published Linux packages are Starter, Growth, Pro, Enterprise, Apex, and Custom. Pro is the default for a real application stack. Apex is the published best-value step when you already know you will fill the memory. Custom is the quote when none of those shapes fit.
A Cloud EA VPS is also a product: a named plan with a billing cycle. This service page is the practice around it — design, order, provision, and the option to retain the estate under Managed Services. You can buy the VM alone, or the VM plus a retainer.
Provisioning and payments are platform capabilities. They are not sold as their own customer-facing service. The hypervisor stays on the backend. Write to Nairobi if the public cards are the wrong shape: info@patolink.com · +254 709 343 000.
Who typically buys it
- —A first project, staging box, or low-traffic site that should not wait three weeks for hardware.
- —A 3CX or Yeastar host that should not live in a cupboard.
- —An application stack that already knows it will need 8 GB or more.
- —A custom specification when the public cards are the wrong shape.
What a VPS plan can include
vCPU / CPU cores
The number of virtual cores allocated to the instance — 2 through 6 on the published matrix, or a custom count.
RAM
Allocated server memory, from 2 GB on Starter to 32 GB on Apex.
Storage
Allocated virtual disk — SSD on the published matrix, from 100 GB to 700 GB.
Operating system
Ubuntu 24.04 LTS or Debian 12 on published plans. Further images when we publish them.
IP address allocation
Public or private addresses where the plan includes them.
Bandwidth
Network and traffic allowance for the instance.
Backup options
Daily backups are included on published plans; extra retention can be quoted.
Billing cycle
Monthly on the public cards. Quarterly, annual, or another cycle when configured.
How an order runs
-
Step 01
Select the plan
Choose a published Linux plan or ask for Custom. Pick Ubuntu 24.04 LTS or Debian 12.
-
Step 02
Account and invoice
Create or sign into a Patolink account. An order and invoice are raised for the plan and cycle you chose.
-
Step 03
Pay, then provision
After payment is verified, the backend creates the instance, applies CPU, RAM, storage, networking, and the OS, and starts the server.
-
Step 04
Credentials and portal
Credentials are issued securely. Email — and WhatsApp where configured — tells you it is up. The instance appears in the customer portal.
What sits on the order
The public Linux matrix is the exception on this site: those monthly KES figures are published. Custom work and retainers are still quoted.
The plan
Starter through Apex with published resources and price, or Custom on request.
Operating system
Ubuntu 24.04 LTS or Debian 12, plus any extra resource the plan allows.
Managed retainer
Optional. Patching, hardening, and a named on-call sit on Managed Services — they are not automatic with the VM.
Other products
A 3CX, Yeastar, Sophos, or Microsoft licence on the same quotation stays on its own line.
What you can do in the portal
View servers and status. Start, stop, and reboot. Read assigned IPs, CPU, RAM, storage, operating system, specifications, billing, and renewals. Only the management actions the platform exposes securely are available.
This website never talks to the hypervisor directly. You see the plan, the invoice, and the credentials. Service levels — including the 99.9% monthly availability target, daily backups, and credits — are published on the SLA.
What is not on the VM line
Managed patching, hardening, and a named on-call are not automatic. Those sit on a managed-services retainer if you do not want to operate the instance yourself.
A Sophos, 3CX, or Microsoft licence is a separate product when the VM is only the host. Three catalogue lines, one project, readable renewals. Acceptable use of the infrastructure is published on the AUP.
Related
Start with a VPS plan
Review the Cloud EA plans, or write to Nairobi if you need a specification that is not on the public matrix.