The Work Patolink
Actually Delivers

Cybersecurity for business systems, networks, users, endpoints, and cloud infrastructure.

Cyber Security is the Patolink service that protects the estate organisations in Kenya and East Africa actually run: offices, branches, laptops, servers, Microsoft tenants, and Cloud EA virtual machines. It is our time — assessment, design, implementation, monitoring, and the retainer after go-live.

Sophos is the first vendor on the product side: firewall, endpoint, licences, and appliances. Fortinet is also in the practice when the estate needs it. The product renews on its own line. Our hours renew on theirs. That is how a finance team sees what is software and what is Patolink.

We do not lead with a SKU. A structured review produces the scope. Implementation and hardening follow. Monitoring and vulnerability management are how you notice an incident in the week it happens, not in the audit six months later.

The same desk can attach a managed cybersecurity retainer so patching of the security stack does not depend on whoever is in the office that week. Write to info@patolink.com or call +254 709 343 000. Unit 1105, Applewood Adams, Ngong Road.

Continuous technical support, infrastructure management, monitoring, and maintenance.

Managed Services is for organisations that need the stack watched and maintained, not only installed. Patolink takes day-to-day ownership of the agreed estate: users, devices, servers, networks, backups, and the cloud resources they depend on.

The package is configured to the client. Contracts may be monthly, quarterly, or annual. Scope is written so server, network, cloud, backup, and security management are explicit — a finance team can read what is covered and what is a project.

This line can sit next to Cyber Security, IP Telephony, Microsoft Solutions, or a Cloud EA VPS without collapsing them into one invoice. Products are attached when they are actually sold. The retainer is the watch after go-live.

Write from Nairobi: Unit 1105, Applewood Adams, Ngong Road. info@patolink.com, +254 709 343 000 or +254 722 616 999. Monday–Saturday, 8.00 AM–5.00 PM.

Business communication and IP telephony, from a single PBX to hosted voice.

IP Telephony is the Patolink voice practice: on-site, hosted, or hybrid. We design the system, deploy it, configure trunks and users, cut over, train the people who will live on it, and stay for support. The products that usually travel with it are 3CX and Yeastar.

Patolink is a 3CX Gold Partner in Kenya. That is the path for licences, unified communications, and call-centre work. Yeastar is the path for PBX appliances, software, and hosted instances. Poly and Jabra headsets and room systems can sit on the same order when the room needs them.

Buying a licence without implementation is how a contact centre ends up with a dial tone that still dumps callers into a generic IVR. This service is the professional work. The licence, the appliance, and any Cloud EA host stay on their own product lines so renewals stay honest.

Tell us extension count, sites, and whether you prefer 3CX or Yeastar. We quote from Unit 1105, Applewood Adams, Ngong Road. info@patolink.com · +254 709 343 000.

Microsoft cloud, productivity, licensing, and business applications.

Microsoft Solutions is the professional work around Microsoft 365 and Microsoft Dynamics. We place licences, stand up the tenant, move mail, onboard users, harden identity, and can stay for administration. Dynamics work is solution selection, implementation, configuration, integration, and support.

Patolink is a Microsoft Partner. Certification with Google and Microsoft is how we stay current — including accounts that are already on Google Workspace and need the same quality of implementation rather than a forced move to 365.

The product catalogue holds Microsoft 365 plans, Dynamics products, and additional Microsoft licences. Service hours and product seats are quoted separately so a renewal does not hide tenant work inside a seat invoice.

Zoho CRM, Books, and Workplace remain the path for teams that are not on Dynamics. Either can sit next to 365 seats and a 3CX contact centre on one quotation. Write to Nairobi: info@patolink.com · +254 709 343 000.

Patolink provides virtual private servers and cloud infrastructure through Cloud EA.

Cloud & VPS is the Patolink service line for virtual private servers and cloud infrastructure delivered through Cloud EA. Customers choose a plan by the resources they need: vCPU, RAM, storage, operating system, IP addresses, bandwidth, backup, and billing cycle.

The published Linux packages are Starter, Growth, Pro, Enterprise, Apex, and Custom. Pro is the default for a real application stack. Apex is the published best-value step when you already know you will fill the memory. Custom is the quote when none of those shapes fit.

A Cloud EA VPS is also a product: a named plan with a billing cycle. This service page is the practice around it — design, order, provision, and the option to retain the estate under Managed Services. You can buy the VM alone, or the VM plus a retainer.

Provisioning and payments are platform capabilities. They are not sold as their own customer-facing service. The hypervisor stays on the backend. Write to Nairobi if the public cards are the wrong shape: info@patolink.com · +254 709 343 000.